Complaints

The service we provide our customers is important to us and we work hard to ensure that the service you received from TDS is of a high standard.

However, we would like to hear from you if you are not happy with the way in which we have dealt with a case or if you are dissatisfied with the service we have provided.

 

 

TDS has attained BSi certification in accordance with ISO:10002:2004 for complaints management. 

BSi Customer Satisfaction Management Logo ISO 10002

 

Tenancy Deposit Scheme BSi Certificate

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Leading tenancy deposit scheme to provide dispute resolution for new deposit replacement company

Leading tenancy deposit scheme to provide dispute resolution for new deposit replacement company Tenancy deposit protection and dispute resolution company The Dispute Service (TDS) today (Monday September 4) announces a long-term strategic partnership with Zero Deposit, a new company which aims to help tenants by replacing the traditional tenancy deposit with an affordable insurance policy.

4th September 2017


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