Complaints

The service we provide our customers is important to us and we work hard to ensure that the service you received from TDS is of a high standard.

However, we would like to hear from you if you are not happy with the way in which we have dealt with a case or if you are dissatisfied with the service we have provided.

 

 

TDS has attained BSi certification in accordance with ISO:10002:2004 for complaints management. 

BSi Customer Satisfaction Management Logo ISO 10002

 

Tenancy Deposit Scheme BSi Certificate

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Weekly Welcome to new TDS Members

We are always excited about new members as it is another opportunity for us to showcase our services and prove to our members and customers alike that complying with deposit protection legislation doesn’t have to be a hassle

17th August 2016


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