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Viewing entries tagged with 'tenancy'

#AskTDS: "What makes TDS different?"

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All tenancy deposits taken by landlords (or by a landlord’s agent) on or after 6 April 2007, must be protected by  a government-approved scheme. When TDS (Tenancy Deposit Scheme) launched in 2003, tenancy deposit protection (TDP) was initially a voluntary option but became mandatory in 2007. Since then, TDS has consistently developed its offering and refined...

Posted by Patrick Kidney on 6 August 2018

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#ExpertView: Why customer service is important to TDS

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At TDS, we pride ourselves on delivering the best customer service to our members, regardless of which TDS scheme they chose to use (TDS offers both Insured and Custodial deposit protection schemes) or what method they’re using to contact us.

Posted by Louise Walton on 31 July 2018

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#ExpertView: TDS’ commitment to customer service through technology

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Customer service is paramount to TDS. We go to great lengths to ensure that we always provide and improve on the level of service our members have come to expect.

Posted by Alex Hillier on 26 July 2018

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#AskTDS: Is the agent allowed to carry out the check-out inspection?

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#AskTDS: Is the agent allowed to carry out the check-out inspection?

Posted by Michael Morgan on 20 July 2018

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#AskTDS: My Dad manages my property for me, is he an agent?

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*This week, Kelly Wallace, Senior Business Development Executive at Tenancy Deposit Scheme (TDS), answers a landlord’s question: “My dad manages my property for me, is he an agent?”*

Posted by Kelly Wallace on 6 July 2018

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#AskTDS: "How can changes to the parties of a tenancy affect the deposit?"

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  #AskTDS: “How can changes to the parties of a tenancy affect the deposit?”

Posted by Kelly Wallace on 29 June 2018

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#ExpertView: Landlords should be better informed of rights and responsibilities

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#ExpertView: Landlords should be better informed of rights and responsibilities

Posted by Kate Faulkner on 26 June 2018

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