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Viewing entries tagged with 'tenancy deposit'

#ExpertView: TDS Academy Foundation Course

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A TDS member contacted us recently with a conundrum - how to give new staff members, some of whom were new to the lettings industry, a ‘crash course’ on tenancy deposit protection. So far so good – but they also wanted their colleagues to meet other letting agents and be able to compare experiences.

Posted by Christel Jones on 27 March 2018

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#AskTDS: "Why does TDS need a tenant's email address or mobile number?"

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This article has been written in response to a tenant’s query: “Why does TDS need my email address or mobile number?”

Posted by Christel Jones on 23 March 2018

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#AskTDS: "What happens to undisputed deposit amounts?"

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This article has been written in response to a letting agent’s query: “What happens to any undisputed deposit amounts?”

Posted by Christel Jones on 16 March 2018

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#ExpertView: Managing Customer Conflict

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Dealing with customer conflict is inevitable for property agents, so the Head of Property Agency and Property Law Division for MOL, Paul Jager, explores the most effective ways to manage these tricky situations in person.

Posted by Christel Jones on 13 March 2018

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#AskTDS: "I’m a landlord – do TDS have to hold the deposit?”

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This article has been written in response to a landlord's query: "I'm a landlord - do TDS have to hold the deposit?"

Posted by Christel Jones on 2 March 2018

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#AskTDS: "Can I claim for redecoration if there is mould present at the end of the tenancy?"

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This article has been written in response to a landlord’s query: "Can I claim for redecoration if there is mould present at the end of the tenancy?"

Posted by Christel Jones on 23 February 2018

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#ExpertView: Why Choose TDS?

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Tenancy Deposit Scheme (TDS) is a government approved scheme that provides both Insured and Custodial tenancy deposit protection. TDS is the longest established deposit protection scheme, protecting over 1.3 million deposits across England and Wales and offering a free alternative dispute resolution service to help resolve any disputes that may arise between landlords, agents and tenants;...

Posted by Christel Jones on 20 February 2018

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#AskTDS: "Will spilt wine lose me my deposit?"

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This article has been written in response to a tenant’s query: “My valentine spilt her wine during our romantic evening for Valentine’s Day and sadly the carpet in my property is white. Will this mean I lose my tenancy deposit?”

Posted by Christel Jones on 16 February 2018

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#AskTDS: "I asked my partner to move in with me - does this affect my deposit?"

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This article has been written in response to a tenant’s query: “I asked my partner to move in with me - does this affect my deposit?"

Posted by Christel Jones on 9 February 2018

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#ExpertView: The importance of keeping tenant(s) contact information up-to-date

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The duration of a tenancy in the private rented sector can vary from several months to years. Longer tenancies can benefit both landlords and tenants alike as they can offer a stable home to the tenant and a secure income to the landlord.  With these longer term tenancies, it is important to ensure that landlords...

Posted by Christel Jones on 6 February 2018

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