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Viewing entries tagged with 'education'

#AskTDS: "Can landlords attend TDS Academy workshops?"

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This week, our Director of Dispute Resolution and host of TDS Academy[https://www.tenancydepositscheme.com/academy.html] events, Michael Morgan, answers a landlords’ question: "Can landlords attend TDS Academy workshops?"

Posted by Michael Morgan on 28 September 2018

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#ExpertView: Time for a Spring clean

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In this week’s #ExpertView, our Director of Dispute Resolution, Michael Morgan, goes through the latest updates for our Insured members.

Posted by Michael Morgan on 10 April 2018

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#ExpertView: TDS Academy Foundation Course

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A TDS member contacted us recently with a conundrum - how to give new staff members, some of whom were new to the lettings industry, a ‘crash course’ on tenancy deposit protection. So far so good – but they also wanted their colleagues to meet other letting agents and be able to compare experiences.

Posted by Christel Jones on 27 March 2018

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#ExpertView: Managing Customer Conflict

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Dealing with customer conflict is inevitable for property agents, so the Head of Property Agency and Property Law Division for MOL, Paul Jager, explores the most effective ways to manage these tricky situations in person.

Posted by Christel Jones on 13 March 2018

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