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Viewing entries tagged with 'dispute'

#AskTDS: "I want to raise a dispute, but my tenant is uncontactable - what should I do?"

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This article has been written in response to a landlord’s query: "I want to raise a dispute, but my tenant cannot be contacted - what should I do?"

Posted by Christel Jones on 12 January 2018

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#AskTDS: "My landlord raised a dispute, can I counterclaim?"

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This article has been written in response to a tenant’s query: "My landlord raised a dispute, can I counterclaim?"

Posted by Christel Jones on 5 January 2018

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#AskTDS: “The value of my claim is more than the deposit - should I go to court instead?”

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This article has been written in response to a landlord’s query: “The value of my claim is more than the total amount of the deposit - should I take my tenant to court instead?”

Posted by Christel Jones on 29 December 2017

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#ExpertView: The Christmas Clean-up

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This week on #ExpertView, our Director of Dispute Resolution, Michael Morgan, discusses a recent case involving pine needles left over from a tenant’s Christmas tree and how a decision was reached by the adjudicator.

Posted by Michael Morgan on 19 December 2017

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#ExpertView: The importance of checking your tenancy agreement

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This week on #ExpertView our Director of Dispute Resolution, Michael Morgan, looks at the importance of checking your tenancy agreement.

Posted by Michael Morgan on 14 November 2017

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Deposit Horror Stories for Halloween

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*Here are some horror stories where landlords lost a claim from a tenant’s deposit:* Halloween

Posted by Michael Morgan on 30 October 2017

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#ExpertView: How to evidence a verbal agreement

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This week on #ExpertView our Director of Dispute Resolution, Michael Morgan, discusses the importance of evidencing a verbal agreement. Ensure anything agreed verbally is also given in writing Communication between landlords and letting agents is vital expert view

Posted by Michael Morgan on 24 October 2017

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Property uninhabitable - who pays?

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The Adjudication Digest takes a recent decision by a TDS Adjudicator and sets out the reasoning behind the decision. The aim of these Digest reports is to help tenants, landlords and agents gain a better understanding of how we make our adjudication decisions. The names of the landlords and tenants involved have been removed and...

Posted by on 17 October 2016

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Come out of the darkness and into the light!

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They can cost less than £1 to buy but who would have thought that such a small item would make such a frequent appearance in deposit disputes. So, here’s your light bulb moment, we’d like to shine some light on the Dos and Don’ts of light bulb etiquette.

Posted by Helen Lawrence on 26 August 2016

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Prompt money transfer is a key part of the dispute process

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Around 1% of the deposits registered with TDS Insured end in dispute. 

Posted by TDS on 20 June 2016

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