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Viewing entries tagged with 'dispute resolution'

#ExpertView: Customer service levels in the adjudication process

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In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.

Posted by Michael Hill on 21 August 2018

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#ExpertView: Renovating Without Permission

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This week on #ExpertView, our Director of Dispute Resolution, Michael Morgan, discusses a recent decision by an adjudicator on a case involving a tenant who renovated a property without their landlord’s permission, and sets out the reasoning behind the decision.

Posted by Michael Morgan on 24 April 2018

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#AskTDS: "Can I claim for redecoration if there is mould present at the end of the tenancy?"

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This article has been written in response to a landlord’s query: "Can I claim for redecoration if there is mould present at the end of the tenancy?"

Posted by Christel Jones on 23 February 2018

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#AskTDS: "Will spilt wine lose me my deposit?"

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This article has been written in response to a tenant’s query: “My valentine spilt her wine during our romantic evening for Valentine’s Day and sadly the carpet in my property is white. Will this mean I lose my tenancy deposit?”

Posted by Christel Jones on 16 February 2018

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#AskTDS: "Why do I need to tell TDS about any pre-agreed amounts that are not in dispute?"

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This article has been written in response to a tenant’s query: "Why do I need to tell TDS about any pre-agreed amounts that are not in dispute, in relation to the tenancy deposit?"

Posted by Christel Jones on 19 January 2018

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#AskTDS: "I want to raise a dispute, but my tenant is uncontactable - what should I do?"

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This article has been written in response to a landlord’s query: "I want to raise a dispute, but my tenant cannot be contacted - what should I do?"

Posted by Christel Jones on 12 January 2018

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#AskTDS: "My landlord raised a dispute, can I counterclaim?"

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This article has been written in response to a tenant’s query: "My landlord raised a dispute, can I counterclaim?"

Posted by Christel Jones on 5 January 2018

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#AskTDS: “The value of my claim is more than the deposit - should I go to court instead?”

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This article has been written in response to a landlord’s query: “The value of my claim is more than the total amount of the deposit - should I take my tenant to court instead?”

Posted by Christel Jones on 29 December 2017

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#ExpertView: The Christmas Clean-up

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This week on #ExpertView, our Director of Dispute Resolution, Michael Morgan, discusses a recent case involving pine needles left over from a tenant’s Christmas tree and how a decision was reached by the adjudicator.

Posted by Michael Morgan on 19 December 2017

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