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Viewing entries tagged with 'customer service'

#ExpertView: What is Letterbox?

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*In this week’s #ExpertView, our Assistant Director of Business Development, Debbie Davies takes a look inside the latest edition of TDS’s magazine, Letterbox. *

Posted by Debbie Davies on 13 November 2018

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#ExpertView: Meet the technology team

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In order to provide the best possible level of customer service as well as advice and information to tenants, landlords and agents, TDS ensures that our online systems are of the highest standard. 

Posted by Debbie Davies on 23 October 2018

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#ExpertView: The tenant’s guide to ending a tenancy

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John King, Tenancy Deposit Scheme’s (TDS) Director of Customer Services, gives tenants advice on best practice for ending a tenancy.

Posted by John King on 9 October 2018

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#ExpertView: Why customer service is important to TDS

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At TDS, we pride ourselves on delivering the best customer service to our members, regardless of which TDS scheme they chose to use (TDS offers both Insured and Custodial deposit protection schemes) or what method they’re using to contact us.

Posted by Louise Walton on 31 July 2018

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#ExpertView: TDS’ commitment to customer service through technology

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Customer service is paramount to TDS. We go to great lengths to ensure that we always provide and improve on the level of service our members have come to expect.

Posted by Alex Hillier on 26 July 2018

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TDS shortlisted for Supplier of the Year

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*We are delighted to announce that TDS has been shortlisted for Supplier of the Year (Services) at The Negotiator Awards 2014.* 

Posted by Ben Beadle, TDS Director of Customer Relations on 26 September 2014

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TDS 'highly commended' for customer service

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Posted by Chris Kendall on 29 November 2012

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