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Viewing entries tagged with 'alternative dispute resolution'

#ExpertView: Meet the TDS Alternative Dispute Resolution (ADR) team

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Along with the protection of tenancy deposits, a key role of Tenancy Deposit Scheme (TDS) is to provide free and impartial dispute resolution.

Posted by Debbie Davies on 25 September 2018

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#ExpertView: Customer service levels in the adjudication process

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In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.

Posted by Michael Hill on 21 August 2018

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#AskTDS: "Can I claim for redecoration if there is mould present at the end of the tenancy?"

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This article has been written in response to a landlord’s query: "Can I claim for redecoration if there is mould present at the end of the tenancy?"

Posted by Christel Jones on 23 February 2018

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#AskTDS: "Will spilt wine lose me my deposit?"

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This article has been written in response to a tenant’s query: “My valentine spilt her wine during our romantic evening for Valentine’s Day and sadly the carpet in my property is white. Will this mean I lose my tenancy deposit?”

Posted by Christel Jones on 16 February 2018

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#AskTDS: “The value of my claim is more than the deposit - should I go to court instead?”

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This article has been written in response to a landlord’s query: “The value of my claim is more than the total amount of the deposit - should I take my tenant to court instead?”

Posted by Christel Jones on 29 December 2017

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Delivering proportionate justice: the case of TDS

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*Everyone knows that going to court is time-consuming and expensive.*

Posted by Martin Partington QC CBE, Chairman TDS on 12 March 2012

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