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Viewing entries tagged with 'Customer'

#AskTDS: Why is TDS named in the Sunday Times' 100 Best Not-For-Profit Organisations To Work For?

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In this week’s #AskTDS, we answer the question, “Why is TDS named in the Sunday Times’ 100 best not-for-profit organisations to work for?”

Posted by TDS on 1 March 2019

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#ExpertView: TDS' CEO, Steve Harriott, looks back at TDS' performance in 2018

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#ExpertView: TDS' CEO, Steve Harriott, looks back at TDS' performance in 2018

Posted by Steve Harriott on 24 December 2018

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#ExpertView: What is Letterbox?

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*In this week’s #ExpertView, our Assistant Director of Business Development, Debbie Davies takes a look inside the latest edition of TDS’s magazine, Letterbox. *

Posted by Debbie Davies on 13 November 2018

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#ExpertView: Meet the technology team

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In order to provide the best possible level of customer service as well as advice and information to tenants, landlords and agents, TDS ensures that our online systems are of the highest standard. 

Posted by Debbie Davies on 23 October 2018

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#ExpertView: The tenant’s guide to ending a tenancy

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John King, Tenancy Deposit Scheme’s (TDS) Director of Customer Services, gives tenants advice on best practice for ending a tenancy.

Posted by John King on 9 October 2018

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#ExpertView: Meet the TDS Business Development Team

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Tenancy Deposit Scheme (TDS) has been established since 2003 giving us 15 years’ experience in tenancy deposit protection.  This experience means that our colleagues have a wealth of information on all issues relating to tenancy deposit protection requirements, minimising deposit disputes and the alternative dispute resolution process.

Posted by Debbie Davies on 28 August 2018

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#ExpertView: Customer service levels in the adjudication process

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In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.

Posted by Michael Hill on 21 August 2018

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#AskTDS: “TDS recently won the CSE Award, what is this?”

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TDS’ #AskTDS blog series answers a tenant, landlord or agent’s question. This week, Josanne Leon, Head of HR at Tenancy Deposit Scheme (TDS) answers the question: "TDS recently won the CSE Award, what is this?"

Posted by Josanne Leon on 17 August 2018

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