Landlord and Lettings Awards 2012 - And the winner is. . .

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Landlord and Lettings Award LogoToday and tomorrow we are exhibiting at the Landlord and Lettings Show in Coventry. We attend a lot of events but today is extra special, as we are delighted to be nominated as a finalist in the Landlord and Lettings Show Customer Service Award! We’ve got stiff competition, including the Residential Landlords Association with whom we work closely, so whoever wins the award just to make the shortlist is a proud achievement.

Many of you will know we have a busy programme out on the road attending events across the country and meeting people affected by what we do; this is one of the reasons we have won two other awards this year - the Government Standard for Customer Service Excellence, andPROPERTYdrum’s Tenancy Deposit Services of the Year. In November alone we have spoken at three ARLA regional meetings, hosted four TDS Academy training courses, exhibited at student housing events at universities in Newcastle, Sheffield, and Hertfordshire, and visited six members to give bespoke training in protecting deposits and handling disputes.

As well as raising awareness of deposit protection, speaking to landlords, agents, and tenants face to face is a really important way for TDS to find out what the people at the coalface think. It helps us respond and adapt to the concerns of the industry, making us stand out as the award winning provider of tenancy deposit protection.

Ben Beadle, Head of Member Relations

Update: We are delighted to have been Highly Commended for excellent customer service at the awards - and many congratulations to our friends at the Residential Landlords Association who won Best Landlord Association.




Posted by Ben Beadle, Head of Member Relations on 28 November 2012

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