Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The information we collect:

Your contact name and address, telephone number, e mail address and specific requirements will be retained by us when (and if) you submit them through the online form when joining The Dispute Service and registering details of tenancies.  This information is stored securely and is disposed of in a secure manner when no longer required.  It is used for the purposes shown below.

The way we use information:

To contact you regarding our products; to provide relevant information to government and professional bodies to comply with statute or the rules of that organisation; to submit any details requested by any body investigating a crime, or by Her Majesty’s Revenue and Customs; to any tenant where the details of the tenanted property and the persons forming the Tenant have been registered with the Tenancy Deposit Scheme; to any interested third party who has provided the whole or part of the deposit as a guarantor or in another capacity; to the insurer of TDS to comply with any conditions of the insurer; any landlord who wishes to verify that the  deposit has been protected; or any legal adviser.

Our commitment to data security

To prevent unauthorised access, maintain data accuracy and ensure the correct use of information we have installed appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We are not liable if any information is obtained by any third party through illegal or fraudulent access to this website.

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TDS supports new NFoPP qualification in Residential Tenancy Deposit Protection and Management

Unlock the door to success - gain specialist knowledge in tenancy deposit management and dispute resolution by studying for the only dedicated tenancy deposit protection qualification

4th May 2016

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