Dispute Case Studies
Every month we publish a case study of a recent decision by a TDS adjudicator to explain how they reached their decision. Scroll to the bottom of the page to find our extensive Adjudication Digest library. We hope this will help you put together a good case when raising a dispute with TDS.
Our adjudication process
The adjudication process is an informal method of review of a dispute and is an alternative to formal legal proceedings. TDS makes a decision as to how the deposit should be allocated based on the evidence presented. We can't make assumptions, so it is important that you take this into account when deciding what evidence to send to us.
Whilst we take into account legal principles, any decisions we make are based on what we consider to be fair and reasonable. We do not adopt a legalistic approach, are not bound by the same rules of evidence which apply in a court, and we do not take sworn testimony or cross examine witnesses under oath.
The Adjudication Digest is our monthly case study of a tenancy deposit dispute.