What is tenancy deposit protection?

Deposits on assured shorthold tenancies (ASTs) must be protected with a government approved scheme.

The landlord or agent must protect the deposit and issue prescribed information to the tenant within 30 days of receiving the deposit.

If there is disagreement over how the deposit is divided at the end of the tenancy, a dispute can be raised with the scheme and an impartial adjudicator will decide how the deposit should be divided based on the evidence provided.

Tenancy deposit protection is a requirement of the Housing Act 2004.