The service we provide our customers is important to us and we work hard to ensure that the service you received from TDS is of a high standard.

However, we would like to hear from you if you are not happy with the way in which we have dealt with a case or if you are dissatisfied with the service we have provided.



TDS has attained BSi certification in accordance with ISO:10002:2004 for complaints management. 

BSi Customer Satisfaction Management Logo ISO 10002


Tenancy Deposit Scheme BSi Certificate

RSS Feed Latest TDS News

More Choice In Deposit Protection As The Dispute Service Appointed New Custodial Scheme Provider

The Dispute Service has been approved by the Department for Communities and Local Government to launch a new custodial deposit protection scheme in England and Wales.

11th November 2015

Go HomeGo Home Check a tenancy or disputeCheck a tenancy or dispute Information for tenantsInformation for tenants Information for landlordsInformation for landlords Information for agentsInformation for agents What is a deposit dispute?What is a deposit dispute? Dispute case studiesDispute case studies Go to desktop versionGo to desktop version
WelshSpanishUrduHindiChinese (Traditional)Chinese (Simplified)ArabicPolishRussian
Other languages: