The Tenancy Deposit Scheme is the voice of authority in tenancy deposit protection. Here you will find reports, books, and statistics which we have published and annual reviews of The Dispute Service Ltd.

  • Annual Review 2017
  • A Guide to the Legislation
  • A Digest of Statistics
  • An Evaluation, Five Years On
  • Deposit Dispute Statistics
  • Annual Review Archive
  • SafeDeposits Scotland, Two Years On
  • Statistical Briefings 2016
  • Letterbox Magazine
  • Annual Review 2017


    April 2016 saw the launch of TDS Custodial across England & Wales giving landlords and agents a choice between TDS Insured or TDS Custodial, whichever suits them best. The new scheme has helped make 2016-17 the most successful year to date for TDS. 

    Our latest Annual Review contains statistics on deposit protection and dispute resolution, providing specific data for both our new Custodial scheme and our Insured scheme. The Annual Review also contains our performance statistics for the year and some top tips for landlords and agents as we continue to promote best practice in the lettings industry.


    Tenancy Deposit Protection in England and Wales: A Guide to the Legislation

    An overview of deposit protection law in England and Wales, including summaries of the most important court cases.

    Authored by Steve Harriott, Chief Executive of The Dispute Service, it is written with landlords, letting agents, and tenants in mind to offer a clear summary of the important legal issues surrounding tenancy deposit protection. 

    TDS guide to the legislation cover

    Tenancy Deposit Protection; A Digest of Statistics

    This digest contains key statistics relating to tenancy deposit protection across all three schemes. It includes data from a variety of sources including the Department for Communities and Local Government and the English Housing Surveys. 

    Written by Steve Harriott, CEO

    Tenancy Deposit Protection A Digest of Statistics 2015

    Written by Steve Harriott, CEO

    Tenancy Deposit Protection A Digest of Statistics 2014

    Written by Steve Harriott, CEO

    Tenancy Deposit Protection A Digest of Statistics 2013



    An Evaluation of the Legislation, Five Years On

    In 2012 mandatory tenancy deposit protection entered its fifth year in England and Wales. This report examines the impact of the legislation since 2007 and what we might expect for the future.

    Written by Steve Harriott, CEO







    Deposit Dispute Statistics

    The Tenancy Deposit Scheme publishes regular statistics on the tenancy deposit disputes which we adjudicate, and the performance of our adjudication team. 

    SafeDeposits Scotland, Two Years On

    This report gives a summary of SafeDeposits Scotland’s activities and achievements in its first two years in operation.
    The Dispute Service is the lead partner in SafeDeposits Scotland and provides key operational functions for the company.






    Statistical Briefings 2016

    These digests contains key statistics on deposit protection issues to the 31 March 2016 and will be updated on a regular basis.

    Letterbox Magazine

    Welcome to Letterbox Magazine, launched in Autumn 2016 to bring news and guidance to our members on all-things deposits. Please click on the thumbnail for an interactive copy.

    Letterbox Issue 1

    Letterbox Issue 2

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    Government updates tenancy guide – what it means for you

    John King, Director of Customer Service, explains what the updated guide means for landlords and agents and how they can remain compliant.

    1st February 2018