The Tenancy Deposit Scheme is the voice of authority in tenancy deposit protection. Here you will find reports, books, and statistics which we have published and annual reviews of The Dispute Service Ltd.

  • Annual Review 2018-2019
  • A Guide to the Legislation
  • An Evaluation, Five Years On
  • Deposit Dispute Statistics
  • Annual Review Archive
  • Statistical Briefings
  • Letterbox Magazine
  • Industry Publications
  • Annual Review 2018-2019


    Our latest Annual Review contains statistics on deposit protection and dispute resolution, providing specific data for both our Insured scheme and Custodial scheme, as well as TDS Northern Ireland and SafeDeposits Scotland. The Annual Review also contains our performance statistics for the year and some top tips for landlords and agents as we continue to promote best practice in the lettings industry.

    Tenancy Deposit Protection in England and Wales: A Guide to the Legislation

    An overview of deposit protection law in England and Wales, including summaries of the most important court cases.

    Authored by Steve Harriott, Chief Executive of The Dispute Service, it is written with landlords, letting agents, and tenants in mind to offer a clear summary of the important legal issues surrounding tenancy deposit protection. 

    TDS guide to the legislation cover

    An Evaluation of the Legislation, Five Years On

    In 2012 mandatory tenancy deposit protection entered its fifth year in England and Wales. This report examines the impact of the legislation since 2007 and what we might expect for the future.

    Written by Steve Harriott, CEO







    Deposit Dispute Statistics

    The Tenancy Deposit Scheme publishes regular statistics on the tenancy deposit disputes which we adjudicate, and the performance of our adjudication team. 

    Statistical Briefings

    These briefings contain key statistics on tenancy deposit protection issues

    Letterbox Magazine

    Welcome to Letterbox Magazine, launched in Autumn 2016 to bring news and guidance to our members on all-things deposits. Please click on the thumbnail for an interactive copy.

    Letterbox Issue 5

    Letterbox Issue 4

    Letterbox Issue 3

    Letterbox Issue 2

    Letterbox Issue 1

    Industry Publications

    As part of our ongoing commitment to raise standards in the PRS, we are often called on to contribute to industry magazines, events and media. Here are a few of the publications we regularly feature in, providing insight, guidance and case studies to help landlords, letting agents and tenants.

    Landlord Investor Issue 51

    Landlord Investor Issue 50