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Information and help for landlords

Many landlords in the private sector receive a deposit against possible non-payment of rent or damage to property. When a tenancy comes to an end, there is usually no disagreement about the return of the deposit. But sometimes there is, and this can cause much hardship and inconvenience to both landlord and tenant.

The Housing Act 2004 (Chapter 4, sections 212-5; & Schedule 10) made provision for both the protection of tenancy deposits and the resolution of disputes over their return. The Dispute Service has been awarded a contract by the Government to run one such scheme: The Tenancy Deposit Scheme (TDS).

The legislation came into effect on 6 April 2007. All deposits taken for Assured Shorthold Tenancies after that date must covered by a tenancy deposit protection scheme.

Click here to find out more about the legislation and the scheme (64 KB)

The tenancy UID code

As a landlord you have probably come to this area to check what the scheme is all about – or to check whether the deposit is registered with us. You might even be here to to find out more about the progress of a dispute with the tenants of a property.

The tenancy UID code is a unique code we use to idenfity tenancies. When the tenants moved into the property or signed a tenancy agreement you or your agent should have given the tenants a tenancy certificate with this code on it.

Click here to see an example of our tenancy certificate

The tenancy code typically looks something like this:

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If you don't have the UID, please contact the agent who let the property for you.

If you let the property yourself – i.e. without an agent – and you do not have the UID please contact TDS.

Check a tenancy

Please enter a tenancy code into the box below. Please be careful to make sure you enter the right combination of UPPER CASE and lower case characters.

Tenancy Code: