Many tenants in the private sector give their landlords a deposit against possible non-payment of rent or damage to property. When a tenancy comes to an end, there is usually no disagreement about the return of the deposit. But sometimes there is, and this can cause much hardship and inconvenience to both landlord and tenant.
The Housing Act 2004 (Chapter 4, sections 212-5; & Schedule 10) made provision for both the protection of tenancy deposits and the resolution of disputes over their return. The Dispute Service has been awarded a contract by the Government to run one such scheme: The Tenancy Deposit Scheme (TDS).
The legislation came into effect on 6 April 2007. After that date all deposits taken for Assured Shorthold Tenancies should have been covered by a tenancy deposit protection scheme.
Click here to find out more about the legislation and the scheme (64 KB)
The tenancy UID code
As a tenant you have probably come to this area to check what the scheme is all about – or to check whether your deposit is registered with us. You might even be here to to find out more about the progress of a dispute with your landlord.
This code is a unique code we use to identity your tenancy. When you moved into the property or signed your tenancy agreement your landlord or agent should have given you a tenancy certificate with this code on it.
Click here to see an example of our tenancy certificate
The tenancy code typically looks something like this:
lOnvFUyg
Check your tenancy
Please enter your tenancy code into the box below. Please be careful to make sure you enter the right combination of UPPER CASE and lower case characters.